1. Introduction
Repair Cure Technologies Pvt. Ltd. ("Repair Cure", "We", "Us", "Our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.
2. Information We Collect
When you register, create a booking, or interact with the Repair Cure mobile app, we may collect the following types of information:
- Personal Identity Data: Name, phone number, email address, and profile details.
- Booking & Location Data: Delivery address, receiver contact details, landmark, and GPS location coordinates to dispatch nearby technicians.
- Push Notification Device Tokens: Firebase Cloud Messaging (FCM) / Expo Push Tokens used to send real-time alerts regarding technician acceptance, arrival OTPs, and booking status updates.
- Transaction Data: Booking histories, payment statuses, and invoice details.
3. How We Use Your Data
We use the collected information for the following primary purposes:
- To connect you with qualified technicians in your service area.
- To send real-time push notifications regarding booking requests, technician arrival times, and completion OTPs even when the app is closed.
- To process transactions securely via trusted third-party payment gateways (Cashfree / UPI).
- To maintain app security, prevent fraudulent bookings, and provide customer support.
4. Location & Push Notification Permissions
Our app requests access to device location and push notification permissions. Location data is accessed solely to assign nearby technicians and calculate accurate travel slots. Push notification tokens are securely transmitted to our backend servers to trigger status alerts.
5. Information Sharing & Security
We do not sell, rent, or trade your personal information to third-party advertisers. Your contact details are shared only with the assigned technician handling your specific booking request.
6. Contact Privacy Team
If you have any questions or requests regarding your data, please contact us at privacy@repaircure.com.